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Workplace Performance
"The Do's and Don'ts of Effective Listening"
by Mark Coburn
 In this edition of Performance Tips we will take a close look at what's important when listening to others in the workplace. As we know, listening is an essential skill when interacting with people, whether they are people on your team, your manager, stakeholders or your clients ... full article
"How to Delegate Effectively"
by Mark Coburn
In this edition of Performance Tips we will explore 9 crucial steps towards maintaining business performance through the art of delegation. With Christmas just around the corner and people in business about to play "musical chairs", it's important to get this right to ensure business continuity during the festive season. ... full article
"How to Attract and Retain High Performing and Happy Employees"
by Mark Coburn
 Here are 7 proven success strategies that are crucial steps towards securing a happy and high performing workforce. The first is to develop a job offer that focuses on what people want. The key to retention is designing a job that is holistic and includes 4 distinct points of interest ... full article
"How to Identify and Deal with Stress in the Workplace"
by Mark Coburn
In this edition of Performance Tips we will look at one of the key contributors towards personal performance in the workplace ... stress. One must be careful when evaluating the level of stress, because different behavioural styles have different tendencies to recognise, react, and reveal stress ... full article
Leadership Development
"Leadership Matters Framework - Education Queensland - A Model of Leadership Development"
by Michael Fox
 The role of public school principals has changed significantly since the 1980s with the increasing decentralisation of school management. Principals are now “CEOs” of medium sized businesses. Often directly responsible for over 100 staff they have on any one day 1,000 or more clients on site. These new CEOs have to continue to be educational experts while becoming experts in finance, media/stakeholder management as well as visionary community leaders. ... full article
Coaching and Mentoring
"6 Steps to Successfully Sail Through Transition and Reach Your Port of Achievement"
by Odile HBH Williams
 Stuck on Daydream or Frustration Island? Are you currently in a job that does not fulfill you? Are you unfulfilled in your current relationship or by the absence of relationship? Do you really wish you had a better relationship and then perhaps then your life would be better? ... full article
"A Coach, a Mentor ... a What?"
Mentoring can claim a 3000 year headstart on coaching, but both are proving powerful aids to personal and organisational change and development ... full article
Behavioural Profiling with Extended DISC 
"Changing the Corporate Culture using Extended DISC® Team Analysis"
The following is a story of a company that went through a process of complete change in its corporate culture. Originally the company operated in the wholesale business importing goods and selling them mostly to non-profit organizations ... full article
"Individual Development using Extended DISC® Personal Analysis"
The following is a story of an individual who decided that if he wants to improve his relationships with other people he needs to take the first step. He was working in a large multinational company that produces and markets high-tech products ... full article
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